Flipkart Recruitment 2023

The Customer Support Engineer is responsible for providing technical support to Flipkart customers. This includes resolving customer issues, providing product information, and helping customers with their orders. The ideal candidate will have a strong understanding of technology and customer service, and be able to work independently and as part of a team.

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Responsibilities:

• Provide technical support to Flipkart customers via phone, email, and chat
• Resolve customer issues in a timely and efficient manner
• Provide product information to customers
• Help customers with their orders
• Escalate complex issues to the appropriate team
• Stay up-to-date on the latest products and technologies
• Work independently and as part of a team

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Skills and Qualifications:

• Bachelor's degree in computer science, information technology, or a related field
• 1+ years of experience in customer support or a related field
• Strong understanding of technology
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Ability to work under pressure
• Ability to learn new technologies quickly