Ambuja Cement Recruitment 2023

The Help Desk Worker is responsible for providing technical support to Ambuja Cement employees. This includes answering questions, troubleshooting problems, and resolving issues. The Help Desk Worker must be able to work independently and as part of a team. They must also be able to communicate effectively with both technical and non-technical users.

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Responsibilities:

• Answer questions from employees about computer systems, software, and hardware.
• Troubleshoot technical problems and resolve issues.
• Escalate complex problems to the IT Manager or other technical staff.
• Document all incidents and resolutions.
• Keep up-to-date on the latest computer technologies and applications.
• Provide training to employees on computer systems and software.

Ambuja Cement Careers

Skills:

• Strong technical skills in computer systems, software, and hardware.
• Excellent problem-solving skills.
• Excellent communication skills, both written and verbal.
• Ability to work independently and as part of a team.
• Ability to work under pressure.
• Ability to learn new technologies quickly.

Qualifications:

• Bachelor's degree in computer science or a related field.
• 1-2 years of experience in a help desk or technical support role.