Meesho Recruitment 2023

The Front Desk Manager is responsible for the day-to-day operations of the front desk, ensuring that guests receive a warm and welcoming experience. The ideal candidate will have a strong customer service focus, excellent communication skills, and the ability to manage a team.

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Responsibilities:

• Answer emails and phone calls
• Schedule meetings and appointments
• Manage calendars and to-do lists
• Research and gather information
• Create and edit documents
• Provide customer support
• Other administrative tasks as needed

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Skills:

• Greet and welcome guests, answer questions, and provide assistance
• Process check-ins and check-outs
• Handle guest complaints and requests
• Schedule appointments and meetings
• Maintain the front desk area in a clean and organized manner
• Train and supervise front desk staff
• Manage the front desk budget
• Prepare reports and presentations

Qualifications

• Bachelor's degree in Hospitality Management or related field
• 2+ years of experience in a front desk or customer service role
• Excellent customer service skills
• Strong communication skills, both verbal and written
• Ability to work independently and as part of a team
• Proficient in Microsoft Office Suite