Flipkart Recruitment 2023

The Desktop Support Engineer is responsible for providing technical support to end users of Flipkart's computer systems. This includes installing, configuring, and troubleshooting hardware and software, as well as providing remote support. The ideal candidate will have a strong understanding of computer networking, operating systems, and troubleshooting techniques.

Flipkart Jobs near me

Responsibilities:

• Provide technical support to end users via phone, email, and chat
• Install, configure, and troubleshoot hardware and software
• Perform remote troubleshooting
• Document technical issues and solutions
• Escalate unresolved issues to the next level of support
• Stay up-to-date on the latest technologies

Flipkart Careers

Skills:

• Excellent communication skills, both verbal and written
• Strong customer service skills
• Ability to work independently and as part of a team
• Ability to handle customer complaints and issues in a professional manner
• Ability to work under pressure and meet deadlines
• Proficiency in Microsoft Office Suite
• Bilingual in English and Hindi (preferred)

Qualifications:

• Bachelor's degree in computer science or a related field
• 1-2 years of experience in desktop support
• Strong understanding of computer networking, operating systems, and troubleshooting techniques
• Excellent problem-solving and communication skills
• Ability to work independently and as part of a team