Ecom Express Recruitment 2023

The Help Desk Worker is responsible for providing technical support to Ecom Express employees and customers. This includes troubleshooting computer problems, resolving software issues, and providing training on new technologies. The ideal candidate will have strong technical skills and be able to work independently and as part of a team.

Ecom Express Jobs near me

Responsibilities:

• Answer phone calls and emails from employees and customers
• Troubleshoot computer problems, such as hardware and software issues
• Resolve software issues, such as installing and configuring applications
• Provide training on new technologies
• Document all support requests and resolutions
• Maintain a positive and professional attitude

Ecom Express Careers

Skills and Qualifications:

• Bachelor's degree in computer science or a related field
• 1-2 years of experience in a help desk or IT support role
• Strong technical skills, including knowledge of Windows, Mac, and Linux operating systems
• Excellent problem-solving and troubleshooting skills
• Ability to work independently and as part of a team
• Excellent communication and customer service skills