Capgemini Vacancy Near Me

In this role, you will be the first line of defense for Capgemini employees, providing exceptional technical support for their desktops, laptops, and peripherals. You'll troubleshoot a wide range of issues, ensuring a smooth and productive work experience for our team. This is a fantastic opportunity to gain valuable experience in a supportive and dynamic environment.

Capgemini Jobs near me

Responsibilities:

Diagnose and resolve a variety of user-reported hardware and software issues.
Install, configure, and maintain desktops, laptops, and peripherals according to company standards.
Provide technical support via phone, email, and in-person assistance.
Document technical issues and resolutions to ensure knowledge transfer and maintain a high level of service.
Participate in ongoing training to stay up-to-date on the latest technologies.

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Capgemini Careers

Skills:

Strong understanding of computer hardware and software fundamentals.
Excellent troubleshooting and problem-solving skills.
Effective communication and interpersonal skills to build rapport with users.
Ability to work independently and as part of a team.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).

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