Flipkart Recruitment 2023

The Back Office Executive is responsible for providing administrative support to the back office team. This includes tasks such as data entry, report generation, and customer service. The ideal candidate will be organized, detail-oriented, and have strong communication skills.

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Responsibilities:

• Enter and maintain customer data in the CRM system
• Generate reports on sales, inventory, and customer demographics
• Respond to customer inquiries via phone, email, and chat
• Compile and process paperwork for orders and returns
• Coordinate with other departments to ensure smooth workflow
• Other duties as assigned

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Skills:

• Strong computer skills, including proficiency in Microsoft Office Suite
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Attention to detail and accuracy
• Ability to meet deadlines and handle multiple tasks simultaneously

Qualifications:

• Bachelor's degree in business administration or a related field
• 1-2 years of experience in a back office or administrative role
• Strong customer service skills
• Ability to work independently and as part of a team
• Attention to detail and accuracy
• Ability to meet deadlines and handle multiple tasks simultaneously