Sales Executive

Join Flipkart, India's leading e-commerce marketplace, and become a Sales Executive who plays a crucial role in driving the company's growth and empowering customers with seamless online shopping experiences! In this dynamic and fast-paced environment, you'll wear many hats, handling customer inquiries, managing product listings, and contributing to a thriving online marketplace. If you're passionate about customer service, possess strong communication skills, and are eager to learn and grow in the exciting world of e-commerce, we encourage you to apply!

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Responsibilities:

Respond to customer inquiries promptly and professionally through various channels (phone, email, chat).
Provide accurate and helpful information on products, policies, and procedures.
Resolve customer concerns efficiently and ensure their satisfaction.
Create and manage product listings, including titles, descriptions, and images, ensuring accuracy and completeness.
Categorize products effectively for optimal searchability and customer discovery.
Monitor product performance and suggest improvements to enhance sales.
Stay updated on e-commerce trends and competitor offerings, sharing valuable insights with the team.
Contribute to sales growth by identifying upselling and cross-selling opportunities.
Maintain high standards of quality and efficiency in all tasks.

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Flipkart Careers

Skills:

Ability to work independently and as part of a team in a fast-paced environment.
Excellent written and verbal communication skills in English and Hindi (knowledge of additional regional languages a plus).
Basic computer literacy and proficiency in MS Office Suite.
Customer-centric approach with a genuine desire to help others.
Detail-oriented and organized with a keen eye for accuracy.
Ability to learn new information quickly and adapt to changing situations.
Proactive and results-oriented with a positive attitude.
Understanding of e-commerce concepts (a plus).

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