Emami Vacancy Near Me

This exciting trainee program offers comprehensive training, mentorship, and the chance to learn from experienced professionals within the customer service department. You'll gain valuable industry knowledge, develop strong communication and customer interaction skills, and hone your ability to resolve inquiries efficiently. Upon successful completion of the program, you'll have the opportunity to transition into a permanent Customer Service Associate role, continuing your rewarding journey with Emami.

Emami Jobs near me

Responsibilities:

• Customer Advocate: Be the friendly face and helpful voice for customers across various channels, providing prompt and professional support.
• Product Expert: Gain in-depth knowledge of Emami's diverse product portfolio, understanding their features, benefits, and applications.
• Complaint Conqueror: Actively listen to customer concerns, diagnose issues accurately, and find effective solutions to ensure their satisfaction.
• Information Hub: Provide accurate and timely information on Emami's products, services, and policies, addressing customer queries effectively.
• Tech Ninja: Utilize customer service technology and platforms efficiently to streamline processes and enhance customer experience.
• Team Player: Collaborate effectively with colleagues within the customer service team and other departments to resolve complex issues and ensure seamless customer interaction.

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Emami Careers

Skills:

• Bachelor's degree in any discipline (preferred).
• 1-2 years of experience in customer service or a related role (preferred).
• Excellent written and verbal communication skills, with the ability to adapt language to diverse audiences.
• Strong problem-solving and critical thinking skills to identify root causes and find effective solutions.
• Proficiency in using computers and various software applications.
• Detail-oriented and organized, with a commitment to accuracy.
• Positive and enthusiastic attitude with a strong desire to learn and grow.

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