Urgent Hiring In Nykaa

Do you have a passion for beauty and enjoy connecting with people? Are you eager to join a leading Indian e-commerce platform and create exceptional customer experiences? If you dream of a career where your empathy and problem-solving skills shine while surrounded by the world of beauty, then the Customer Care Agent role at Nykaa could be your perfect match!

Nykaa Jobs near me

Responsibilities

Respond to customer inquiries via phone, email, or chat, providing prompt, empathetic, and effective support.
Troubleshoot problems efficiently, working towards resolutions that leave a lasting positive impression.
Proactively identify and address concerns, exceeding expectations whenever possible.

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Nykaa Careers

Skills

High school diploma or equivalent.
Minimum 1 year of experience in customer service or a related field (a plus).
Excellent communication and interpersonal skills, both written and verbal.
Strong ability to listen actively, empathize with customer concerns, and build rapport.
Problem-solving skills and the ability to think critically to find effective solutions.
Proficiency in using computers and various software applications.
Ability to work independently and as part of a team in a fast-paced environment.
Positive attitude, professionalism, and a genuine passion for the beauty industry.

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