Position title
Nerva Energy Careers/Jobs Near Me - Job Vacancy Near Me - Customer Support Analyst Post
Job Location
Canada
Remote work from: CA
Base Salary
USD15-USD24 Per hour
Qualifications
Graduate
Employment Type
Full-time
Description
Nerva Energy Careers
As a Customer Support Analyst at Nerva Energy, you'll be the friendly voice and helping hand for our valued customers. You'll be the first point of contact for inquiries about our products and services, ensuring they have a seamless and positive experience throughout their journey with us.
Nerva Energy Jobs near me
Responsibilities:
- Become the Customer Champion: Actively listen to customer inquiries via phone, email, and chat, understanding their needs and providing accurate and helpful information.
- Problem-Solve Like a Pro: Troubleshoot and resolve customer issues related to billing, account management, and technical concerns, ensuring their satisfaction.
- Go the Extra Mile: Exceed expectations by proactively identifying and addressing potential issues, offering solutions, and building trust with every interaction.
Nerva Energy Careers
Skills & Qualifications:
- Excellent communication and interpersonal skills: You thrive on connecting with people, building rapport, and clearly explaining complex information.
- Empathy and problem-solving: You have a knack for understanding customer needs and finding creative solutions to their challenges.
- Tech-savvy and adaptable: You're comfortable navigating different software platforms and learning new technologies quickly.
- Strong written and verbal communication: You can articulate information clearly and concisely, both in writing and over the phone.
- Positive attitude and resilience: You stay calm under pressure, maintain a positive demeanor, and are eager to learn and grow.
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Hiring organization
Date posted
January 18, 2024
Valid through
August 31, 2024
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