Adidas Recruitment 2023

The Customer Care Agent is responsible for providing excellent customer service to adidas customers. This includes answering customer inquiries, resolving complaints, and processing orders. The ideal candidate will have a strong understanding of adidas products and services, as well as excellent communication and problem-solving skills.

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Responsibilities:

• Answer customer inquiries via phone, email, and chat
• Resolve customer complaints in a timely and efficient manner
• Process orders and provide tracking information to customers
• Maintain customer records and update them as needed
• Work with other departments to resolve customer issues
• Stay up-to-date on adidas products and services

Adidas Careers

Skills:

• Excellent communication skills, both written and verbal
• Strong problem-solving skills
• Ability to work independently and as part of a team
• Ability to work under pressure
• Proficiency in Microsoft Office Suite

Qualifications:

• High school diploma or equivalent
• 1+ year of customer service experience
• Excellent written and verbal communication skills
• Strong problem-solving skills
• Ability to work independently and as part of a team
• Ability to work under pressure