Customer Care Jobs Work From Home

As a Customer Care Representative at Colgate-Palmolive, you'll be the smiling voice behind our brand, connecting with customers remotely and ensuring their experience is delightful, informative, and efficient. From answering product questions to resolving concerns, you'll play a crucial role in building lasting relationships and fostering brand loyalty.

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Responsibilities:

• Be the Smile Ambassador: Answer customer inquiries via phone, email, and chat, providing accurate and timely information on our products, promotions, and policies.
• Resolve Issues with Care: Actively listen to customer concerns, troubleshoot problems, and find solutions that leave them feeling satisfied and valued.
• Champion the Colgate Smile: Go the extra mile to exceed expectations, offering helpful advice, personalized recommendations, and a positive attitude that shines through every interaction.

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Skills:

• Fresh graduate or equivalent experience in a customer service role.
• Excellent communication and interpersonal skills, with the ability to build rapport and trust.
• Strong active listening and problem-solving skills, with a focus on finding solutions.
• Proficiency in written and verbal English, with a clear and concise communication style.
• Tech-savvy with a willingness to learn new software and platforms.