Indusind Bank Recruitment 2023

The Help Desk Worker is responsible for providing technical support to IndusInd Bank customers. This includes answering phone calls, resolving customer issues, and providing training on bank products and services. The Help Desk Worker must be able to work independently and as part of a team, and must have excellent communication and customer service skills.

Indusind Bank Jobs near me

Responsibilities:

• Answer phone calls from customers and resolve their technical issues.
• Escalate complex issues to the Help Desk Manager or other technical staff.
• Provide training to customers on bank products and services.
• Keep up-to-date on the latest technical knowledge and trends.
• Work independently and as part of a team.
• Maintain a positive and professional attitude.

Indusind Bank Careers

 Skills:

• Excellent communication skills, both verbal and written.
• Excellent customer service skills.
• Strong problem-solving skills.
• Ability to work independently and as part of a team.
• Ability to learn new technologies quickly.
• Proficiency in Microsoft Office Suite.

Qualifications:

• • Bachelor's degree in Information Technology or a related field.
  • 1-2 years of experience in a customer service or technical support role.
  • Strong understanding of computer hardware and software.
  • Ability to work under pressure and meet deadlines.