Ambuja Cement Recruitment 2023

The Customer Support Analyst is responsible for providing excellent customer service to Ambuja Cement customers. This includes resolving customer issues, providing product information, and answering questions. The ideal candidate will have a strong understanding of customer service principles and procedures, as well as excellent communication and problem-solving skills.

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Responsibilities:

• Provide excellent customer service to Ambuja Cement customers by resolving issues, providing product information, and answering questions.
• Work with other departments to ensure that customer issues are resolved in a timely and efficient manner.
• Stay up-to-date on Ambuja Cement products and services.
• Follow company policies and procedures.
• Complete other duties as assigned.

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Skills:

• Excellent communication skills, both written and verbal.
• Strong problem-solving skills.
• Ability to work independently and as part of a team.
• Ability to work under pressure.
• Proficiency in computer applications, including Microsoft Office Suite.

Qualifications:

• Bachelor's degree in business, customer service, or a related field.
• 1-2 years of customer service experience.
• Excellent written and verbal communication skills.
• Strong problem-solving skills.
• Ability to work independently and as part of a team.
• Ability to work under pressure.