Position title
Indigo Recruitment 2023 - All India Jobs - Customer Support Analyst Post
Job Location
India
Remote work from: IND




Base Salary
USD26,800-USD34,900 Per month
Qualifications

12th, Graduate

Employment Type
Full-time





Description

Indigo Recruitment 2023

The Customer Support Analyst is responsible for providing excellent customer service to Indigo customers via phone, email, and chat. The ideal candidate will have a strong understanding of customer service principles and procedures, as well as the ability to resolve customer issues in a timely and efficient manner.



Indigo Jobs near me

Responsibilities:

  • Answer customer inquiries via phone, email, and chat.
  • Escalate customer issues to the appropriate team or department as needed.
  • Document customer interactions in the CRM system.
  • Follow up with customers to ensure their issues are resolved to their satisfaction.
  • Stay up-to-date on product and service changes.
  • Provide feedback on customer service processes and procedures.



Indigo Careers

  • Skills:
    • Excellent customer service skills
    • Strong communication skills
    • Ability to work independently and as part of a team
    • Ability to problem-solve and think critically
    • Ability to work under pressure
    • Proficiency in Microsoft Office Suite

    Qualifications:

    • Bachelor's degree in business, customer service, or a related field
    • 1-2 years of customer service experience
    • Experience with CRM systems
Important Links

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Date posted
August 3, 2023
Valid through
December 31, 2023
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Position: Indigo Recruitment 2023 - All India Jobs - Customer Support Analyst Post

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