Dhani Recruitment 2023

The Front Desk Manager is responsible for the overall management of the front desk operations at Dhani. This includes overseeing the front desk team, ensuring guests have a positive experience, and maintaining the highest standards of customer service.

Dhani Jobs near me

Responsibilities:

• Oversee the day-to-day operations of the front desk, including check-in, check-out, and reservations
• Manage the front desk team, including hiring, training, and development
• Ensure guests have a positive experience, from arrival to departure
• Maintain the highest standards of customer service
• Handle guest complaints and inquiries
• Coordinate with other departments, such as housekeeping, maintenance, and food and beverage
• Stay up-to-date on industry trends and best practices

Dhani Careers

Skills:

• Excellent customer service skills
• Strong leadership and management skills
• Ability to work independently and as part of a team
• Excellent communication and interpersonal skills
• Proficient in Microsoft Office Suite
• Bilingual (English and Hindi) preferred

Qualifications:

• Bachelor's degree in hospitality or related field
• 3+ years of experience in a front office management role
• Strong understanding of hotel operations
• Excellent written and verbal communication skills
• Ability to work under pressure and meet deadlines