Capgemini Recruitment 2024

As a Computer Technician at Capgemini, you'll be the tech lifeline for our team, ensuring smooth operation and troubleshooting any device challenges that arise. You'll diagnose issues, fix hardware and software problems, and provide reliable support to keep our technology humming.

Capgemini Jobs near me

Responsibilities:

• Diagnose and resolve technical issues with desktops, laptops, printers, network connections, and other office equipment.
• Install, configure, and maintain hardware and software systems, ensuring compatibility and optimal performance.
• Provide technical support to users through in-person, phone, and remote assistance, resolving issues efficiently and courteously.
• Maintain accurate records of hardware and software inventory and support tickets.
• Stay up-to-date on the latest technology trends and advancements, continuously upskilling your knowledge to offer top-notch support.
• Collaborate with other IT professionals to address complex technical issues and implement preventive maintenance measures.

Capgemini Careers

Skills:

• High school diploma or equivalent degree, preferably in IT or a related field.
• Minimum of 1-2 years of experience in hardware and software troubleshooting.
• Strong understanding of computer hardware and operating systems (Windows, Mac OS, Linux).
• Excellent communication and interpersonal skills, with the ability to explain technical concepts clearly to non-technical users.
• Problem-solving skills and the ability to work independently and as part of a team.
• Detail-oriented and highly organized, with a commitment to delivering quality service.