Vadilal Recruitment 2024

As our Front Office Executive, you'll be the first point of contact for our valued customers, setting the tone for their Vadilal experience. From greeting guests with warmth and efficiency to handling administrative tasks and ensuring a smooth workflow, you'll wear many hats, becoming the ambassador of sweet delights and ensuring every interaction is as refreshing as our ice cream!

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Responsibilities

• Welcome customers with a warm smile and positive attitude, creating a friendly and inviting atmosphere.
• Answer customer inquiries about products, services, and promotions in a clear and courteous manner.
• Process customer orders efficiently and accurately, ensuring timely delivery or pick-up of ice cream products.
• Manage cash transactions and maintain accurate records of all financial activities.
• Schedule appointments and meetings for the office team.
• Handle administrative tasks such as filing, correspondence, and data entry.
• Maintain a clean and organized front office space, ensuring a pleasant environment for both customers and colleagues.
• Uphold all company policies and procedures, maintaining a professional demeanor at all times.

Vadilal Careers

Skills

• Minimum Higher Secondary Certificate (HSC) or equivalent qualification (experience in customer service or hospitality is a plus!).
• Excellent communication and interpersonal skills, with the ability to build rapport and connect with customers of diverse backgrounds.
• Strong organizational and time management skills, adept at juggling multiple tasks and prioritizing effectively.
• A positive and friendly attitude with a genuine passion for providing exceptional customer service.
• The ability to learn quickly and adapt to new procedures and systems.
• Proficiency in basic computer applications like MS Office Suite.
• A presentable appearance and professional demeanor.