Dhani Recruitment 2024

As our Data Entry cum Back Office Assistant, you'll wear many hats, from ensuring impeccable data accuracy to assisting with various administrative tasks. From data entry and document processing to account maintenance and customer support, you'll be the glue that holds the back-office together, guaranteeing smooth operations and supporting our financial services with efficiency and precision.

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Responsibilities

• Data Entry: Accurately and efficiently enter data into various systems, maintaining high levels of quality and consistency.
• Document Processing: Organize, scan, and file physical and digital documents, ensuring proper record-keeping and accessibility.
• Account Maintenance: Manage customer accounts, update information, and address basic account-related inquiries.
• Customer Support: Provide basic customer support via phone, email, or chat, resolving queries and directing customers to relevant resources.
• Administrative Tasks: Handle daily administrative tasks such as scheduling appointments, preparing reports, and managing calendars.
• Meeting & Event Coordination: Assist with planning and coordinating meetings and events, ensuring smooth execution.
• Data Verification & Quality Control: Perform data verification checks to ensure accuracy and completeness of information.
• Maintain Confidentiality: Uphold strict data privacy and confidentiality guidelines, safeguarding sensitive customer information.

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Skills

• Minimum Higher Secondary Certificate (HSC) or equivalent qualification (experience in data entry or back-office work is a plus!).
• Excellent typing skills and proficiency in computer applications like MS Office Suite.
• Strong attention to detail and a commitment to accuracy in all tasks.
• Excellent organizational and time management skills, adept at juggling multiple tasks and prioritizing effectively.
• Strong communication and interpersonal skills, with the ability to interact effectively with diverse stakeholders.
• The ability to work independently and as part of a team in a fast-paced environment.
• A positive and proactive attitude with a willingness to learn and adapt to new tasks.