Position title
Indigo Recruitment 2024 - Job Vacancy Near Me - Call Center Representative Post
Job Location
India
Remote work from: IND




Base Salary
USD11,800-USD19,600 Per month
Qualifications

12th pass/ Graduate

Employment Type
Full-time





Description

Indigo Recruitment 2024

Indigo is more than just airplanes; it's a symbol of affordability, convenience, and a commitment to making air travel accessible to all. As a Call Center Representative, you'll play a vital role in this mission, ensuring every passenger has a seamless and enjoyable experience, both on the ground and in the air.



Indigo Jobs near me

Responsibilities:

  • Answer customer inquiries and resolve issues related to bookings, reservations, flight changes, baggage, and other travel needs.
  • Provide accurate and up-to-date information about Indigo's policies, services, and destinations.
  • Go the extra mile to exceed customer expectations and create a positive and memorable experience for every caller.
  • Identify and escalate complex issues to the appropriate team members for further resolution.
  • Process payments and transactions efficiently and accurately.
  • Maintain detailed records of customer interactions and update relevant databases.
  • Analyze customer feedback and identify opportunities for improvement in service and communication.
  • Work collaboratively with other team members to ensure seamless customer service.
  • Uphold Indigo's values of customer centricity, safety, and operational excellence in everything you do.



Indigo Careers

Skills:

  • Minimum Bachelor's degree or equivalent in any discipline.
  • Excellent communication and interpersonal skills, both written and verbal, with a clear and friendly phone manner.
  • Strong problem-solving and analytical skills, with the ability to think critically and find solutions.
  • Proficiency in English language, both spoken and written, with fluency in Hindi or another regional language a plus.
  • Ability to work independently and as part of a team, adapting to changing priorities and deadlines.
  • Strong attention to detail and accuracy, ensuring error-free communication and data entry.
  • Computer proficiency and familiarity with relevant software applications.
  • Positive and proactive attitude with a genuine passion for customer service.
  • Ability to handle stress and pressure in a fast-paced environment.
Important Links

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Date posted
December 29, 2023
Valid through
August 31, 2024
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Position: Indigo Recruitment 2024 - Job Vacancy Near Me - Call Center Representative Post

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