Google Pay Recruitment 2023-24

We are seeking a passionate and customer-centric individual to join our growing team as a Customer Success Manager. In this role, you will be responsible for building and maintaining relationships with our Google Pay business partners, ensuring their success and adoption of the platform.

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Responsibilities

• Develop and execute comprehensive customer success strategies for assigned partners.
• Onboard new partners and provide ongoing support.
• Monitor partner performance and identify opportunities for growth.
• Proactively identify and address partner issues and concerns.
• Develop and deliver training programs for partners.
• Collaborate with cross-functional teams to ensure a seamless partner experience.
• Analyze data and track key performance indicators (KPIs).
• Report on partner success and make data-driven recommendations.

Google Pay Careers

Skills

• Bachelor's degree in Business Administration, Marketing, or a related field.
• 3+ years of experience in customer success or a similar role.
• Proven track record of exceeding customer expectations and achieving sales targets.
• Strong understanding of the payments industry and the competitive landscape.
• Excellent communication, interpersonal, and presentation skills.
• Ability to build and maintain strong relationships with stakeholders.
• Strong analytical and problem-solving skills.
• Proficient in Microsoft Office Suite and CRM systems.
• Passion for Google Pay and its mission to empower users with a simple and secure way to manage their finances.