Amul Recruitment 2023-24

Amul, India's iconic dairy brand, is on the lookout for a passionate and dedicated Customer Service Manager to join our team. Based in [insert location], you'll be the voice of Amul, ensuring every customer interaction is a delightful experience that strengthens our bond with the millions who love our products.

Amul Jobs near me

Responsibilities:

• Lead with Empathy: Build and cultivate a team culture focused on exceeding customer expectations, resolving concerns with care and understanding.
• Empower Your Team: Coach and mentor your team to deliver exceptional service, fostering a positive and productive work environment.
• Problem-Solving Pro: Develop creative solutions to customer inquiries and complaints, ensuring timely and satisfying resolutions.
• Data-Driven Decisions: Analyze customer feedback and data to identify areas for improvement and optimize service delivery.
• Innovation Champion: Explore new technologies and strategies to enhance the customer experience, keeping Amul at the forefront of dairy customer service.
• Cross-Functional Collaboration: Work closely with internal teams (production, quality control, sales) to ensure seamless service delivery and address customer needs holistically.

Amul Careers

Skills:

• A proven leader with at least 5 years of experience managing customer service teams, ideally within the food and beverage industry.
• A passionate advocate for customer satisfaction, with a deep understanding of their needs and expectations.
• A skilled communicator with the ability to build rapport and trust with diverse audiences.
• A problem-solver with a knack for finding creative solutions to complex challenges.
• A data-driven decision maker who thrives on analyzing and interpreting customer feedback.
• An adaptable and resourceful individual who can navigate change and thrive in a fast-paced environment.